Customer complaints procedure
We currently support working hours (Beijing time), if you have any question you can contact us:
Monday 8:30-18:00(Beijing time)
Tuesday 8:30-18:00(Beijing time)
Wednesday 8:30-18:00(Beijing time)
Thursday 8:30-18:00(Beijing time)
Thursday 8:30-18:00(Beijing time)
When we are off work you can complain to us by http://www.servicepay.cn/ and http://www.isoftvalley.net/.
Our order processing will be completed within 24 hours.