1.Basic

iShop series products were developed by Asp.Net,and the database is SqlServer,the version of .Net should be higher than 4.0,and the database version should be higher than SqlServer2005,so the hosting should be Windows,the version of the Windows should be Windows 2003,2008,2012.

2.Other Versions

There are other 4 version of iShop series products,Andorid version,IOS(iPhone,iPad) version,iNet version,the clients can select one of them to buy,but the PC version is required.

3.Configuration

If you have purchased iShop series products,you can download the website files and database at "My Orders" page,we will provide you the help document to teach you how to make your website to be online,if you still don't know how to upload your website and install the database after read the document,you can buy the service "Upload to server",our tech team will help you make your website to be online,and the usually it will take about 2 hours to complete the operation。

4.Domain

We don't provide the domain service even you have purchased our iShop series products, you need to buy the domain in the hosting company,we recommend some famous hosting companies for you,  www.net.cn  , cloud.qq.com , Godaddy. After you have purchased the domain,if you don't know how to change the DNS,you can submit the workorder with your hosting account,then we can change this for you.

5.Hosting

We will provide you 1 year free hosting if you have purchased our iShop series products,or you can buy another hosting,remember that the server should be Windows,and the version should be higher than Windows 2003,we recommend some famous hosting companies for you,  www.net.cn  , cloud.qq.com , Godaddy,both of them provide the cloud server. CPU should be over  than 2-core,memory should be over  than 2G,band width should be over than 10M,and the disk space should be over than 20G. Usually you will get a free database if you have purchased a server,you need to buy the database if the database is not free,the database version should be higher than 2005.

6.Email 

iShop series products include mailbox setup,it can send and receive any alarm messages(register,order,transport),so you need at least one main mailbox as SMTP,  and it requires the account number,passport,SMTP address and port of mailbox. You can find all of these in settings in your mailbox, or some mailboxes need opening this service,usually for free. If you still don't know how to handle it,you can send the work order to our technicians. They will handle it for free for you.If you have no mailbox, you can buy from domain name service providers.You will get a mailbox for free when buying a domain name. You can add many sub-accounts in main account as inboxes.

7.Backup and Restore

iShop series products support database backup and restore online.We suggest clients back up your data weekly or at a fixed time,then download the backup files from the server to your PC. Even you have lost the data, you can upload local data immediately and restore.

8.Technical Support

Once you have purchased our iShop series products, you can use it for a whole life.We provide 24-hour technical services for free and will never charge for you at a  later time. This service only applies to solving technical matters ,excluding addition and customization. If you need to customize other functions, we will provide you a new quotation.