What is your advantage?

Currently there are about 3000 professional designers at iSoftvalley.com,they can provide you the professional quotations and designs.And iSoftvalley.com will guarantee this project for you.We will provide you 24-hours technical services,and we have a powerful ProjectManager,you can manage your projects anytime and anywhere.

What kind of projects i can post?

Here you can post any projects(allowed in China) here,like website design,app deisgn,graphic design,and so on.

How long will it take to get the quotation?

iSoftvalley will provide you the quotation in 24 hours,and the designers will list the details of the project for you,so you don't need to list the details yourself,just tell us what do you want to do or provide us a recommend url.

Where can i check the quotation?

1.First use the same account as iSoftvalley.com you have created to login to ProjectManager.

2.Click "My Projects" to go to your projects page.

3.Click "Detail" to check the quotation.

4.Confirm yout quotation and download the invoice.

What is the process to customize a project?

In iSoftvalley.com,there are 4 stages.

P1: Rendering Design, in this stage,the designer will design all pages of this project after read the document and requirement of this project carefully,the client can check the project layout and framework.

P2: Static Pages Design,in this stage，the designer will design all static pages of this project,the client can visit all the pages by the browser,checking the details of different modules,but there is no any programming.

P3: Programming,after the client have confirmed the P1 and P2,the programmer will add the programming of  all project,the client can manage all the project information at the backend.

P4: Testing,in this stage,the testing group will test all the functions of this project,after have finished the testing,the client can download the project .

Do all the projects contains the 4 stages?

In iSoftvalley.com,not all projecs contains the 4 stages,except some online services,like Graphic Design Service,SEO Service,Marking Service  and so on,this service only contains P1 stage,the client can check the details of the project in iSoftvalley.com.

Can i just customize 1 stage of the project if there are more than 1 stage?

In iSoftvalley.com,all the customized projects support to provide the source file,so you can do one stage of this project,after finished,you can do other stages in other companies.

Can i just submit a website link or upload an attachment,then you can list the details for me?

Yes,the quotation team will list the details for you,after then have listed the details,the clients need to check and confirm.We recommend that both clients and designers need to check the requirement of the project carefully,because if there is a dispute in the future about the requirement,iSoftvalley.com will protect the interests of the buyers.

Why my balance of ServicePay is negative,what happened?

If you found that your balance is negative,and it is small,don't be worry about this,it was caused by the transaction fee of your payment.Once the clients select the offline payment(transfer money) to pay their projects,the clients need to pay the transaction fee,that means if your project amount is $10,000,and you transfer $10,000 at bank,but in fact the amount we received is $9,999,then your balance of your ServicePay is $9,999,but because the project total is $10,000,so your balance will be $-1 after the system has deducted the payment.Don't worry about this,it will not affect your project.But if you choose online payment to pay(like paypal),then your balance is $10,000,the system will pay the transaction fee.Another situcation is that you have paid half of the project,and the system will deduct all the payment first,then your balance is negaive.

I want to post some requirement and where i can post?

In iSoftvalley.cm,you can post your questions or requirement in 2 ways.

(1.)In ProjectManager app(One important app of ServicePay) ,you can post the workorder at your projects page,the technical groups will reply you in 10 minutes.

Choose "Submit a workder"

 

Enter your question or requirement and submit

 

(2.)In iSoftvalley.com,you can post a new workorder at "My Workorder" page,and the technical groups will reply you in 10 minutes.

 

Click "Submit Workorder"

 

Enter your questions or requirement,and the order number,then post

Note:workorder ony solve the techical problems,you can not add new functions of this project in the workorder,or the workorder will be refused.

Where can i check my project finish time?

If you want to check your project finish time,you need to go to the ProjectManager ,click "My Project".

 

Click "detail"

View the finish date

Note:There are many reasons will delay this time,the client or the techical company will post the text description to explain the reason to delay this project.

If you have any questions, you can click   at the bottom of the page to ask for help.

You also post your workoder by click  ,our expert team will reply to you in 24 hours.