FAQ
Can you decorate other websites?
Yes, in fact,if your website support decorate online or you have the source files,then we can decorate it,if your website is not on Alibaba,Ebay,or Taobao,you need to post your requirement at iSoftvalley.com,then our designers will provide you a new and professional quotation.

 

What information need I submit to designer?
First before we start the design,you need to provide us the requirement which can let our designers know what do you want,you can provide us a link that you like,then we can start it.If you need to decorate the store and Alibaba,Ebay,or Taobao,you need to privide us your store account information,because this need to be finished online.After we have finished the decoration,you need to change your password.

 

How long will it take?
Usually it will take 2 working days to finish the design and decoration if you want to decorate a Alibaba,Ebay or Taobao store.Or you need to check the finish time at ProjectManager after you posted your requirement.

 

I want to post some requirement and where i can post?
In iSoftvalley.cm,you can post your questions or requirement in 2 ways.

(1.)In ProjectManager app(One important app of ServicePay) ,you can post the workorder at your projects page,the technical groups will reply you in 10 minutes.

 

Choose "Submit a workder"

 

Enter your question or requirement and submit

 

 

(2.)In iSoftvalley.com,you can post a new workorder at "My Workorder" page,and the technical groups will reply you in 10 minutes.

 

Click "Submit Workorder"

 

Enter your questions or requirement,and the order number,then post

Note:workorder ony solve the techical problems,you can not add new functions of this project in the workorder,or the workorder will be refused.

 

Where can i check my project finish time?
If you want to check your project finish time,you need to go to the ProjectManager ,click "My Project".

 

Click "detail"

View the finish date

Note:There are many reasons will delay this time,the client or the techical company will post the text description to explain the reason to delay this project.

If you have any questions, you can click   at the bottom of the page to ask for help.

You also post your workoder by click  ,our expert team will reply to you in 24 hours.